Adolescent counselling
A supportive space for young people aged 14+ navigating emotions, relationships, school and change.
Warm, compassionate counselling
Counselling for adolescents aged 14+, adults and NDIS participants — available online and in person at Burbank Place, Norwest.

Welcome to Big Heart
Life can feel overwhelming at times. Big Heart Mental Health Services offers a warm, respectful and non-judgemental space where you can talk openly, make sense of what is happening and move towards meaningful change at your own pace.
How I can support you
A supportive space for young people aged 14+ navigating emotions, relationships, school and change.
Compassionate support through stress, anxiety, grief, life transitions, relationships and feeling overwhelmed.
Person-centred counselling that respects your goals, strengths, preferences and individual support needs.
My approach
I believe counselling is most helpful when you feel safe, respected and genuinely heard. Sessions are collaborative and tailored to you, drawing on person-centred, trauma-informed, psychodynamic and practical evidence-informed approaches.
“You deserve a space where your story can be met with care.”

Meet your counsellor
I am passionate about supporting people through the times when life feels difficult, uncertain or overwhelming. My background includes counselling, mental health intake, disability support and pastoral care with adolescents.
I bring warmth, empathy and curiosity to each session. Together, we can explore what is happening for you, recognise your strengths and develop ways forward that feel realistic and meaningful.
Getting started
You are welcome to ask questions before deciding whether counselling feels right for you.
Email Natalie with a little about the support you are looking for.
We can discuss your needs, appointment options and any questions.
Meet online or in person and work collaboratively towards your goals.
Frequently asked questions
I offer counselling to adolescents aged 14 and over, adults and NDIS participants.
Yes. Sessions are available online as well as in person at Burbank Place, Norwest.
No referral is needed to make an enquiry or arrange a private counselling appointment.
Email Big Heart Mental Health Services now. An online booking link will also be added soon.
Get in touch
Send an email to enquire about availability, session options or to ask whether Big Heart Mental Health Services may be the right fit for you.
Email Natalie